Flapgship Products

Our curriculum of more than 50 courses and presentations is regularly updated to ensure that it reflects the current needs of the marketplace. Among them, five courses are the most popular among our clients. They are:

Data Communications, Telecommunications and Your Business: Designed for flexibility, this course can be offered in one, two, three, and five day versions, depending on the depth and detail required by the audience. The course provides knowledge of data communications and telecommunications basics including protocols, access technologies, transport technologies, market players (service providers, device manufacturers, component manufacturers, and customers), and a regulatory overview. The course is focused on the needs of the market and presents all technology discussions within a context designed to be functionally, technologically, geographically and culturally relevant to the audience.

This course is based on Steven Shepard's book, Telecomm Crash Course.

Telecommunications Convergence: "Everything over IP" is the chanted mantra of the technology cognoscenti today. And while IP represents a significant piece of the convergence puzzle, it is only one piece. The goal of service providers today should not be to create a single, service-agnostic IP network; the goal should be, however, to create a single network that carries all service types. The underlying technology is immaterial as long as it accomplishes the goal of Quality of Service (QoS)-aware transport. This one or two-day course explores the myths and realities associated with Convergence, including detailed coverage of the three components of the phenomenon: technology convergence, company convergence, and services convergence.

The course is based on Steven Shepard's book, Telecommunications Convergence.

Fundamentals of Optical Networking: As the quest for bandwidth continues, optical technology emerges as a good delivery solution. Originally targeted at the long-haul network core, optical networking is now proving successful in the metro domain and will soon emerge as a vital component of the access network. This two-day course covers a wide array of optical topics including emitters, collectors, fiber, cabling options, DWDM, passive optical networking, optical switching, optical network management, the optical marketplace, and optical-based services.

The course is based on Steven Shepard's books, An Optical Networking Crash Course and SONET/SDH Demystified.

Telephony Tectonics - The Changing Technoscape: Circuit switching. Packet switching. Voice-over IP. Web telephony. Unified messaging. IP PBXs. In the last few years telephony has evolved from a well-understood service to a muddled alphabet soup of acronyms, services and capabilities. This one or two-day course examines the evolving telephony landscape and presents the relative advantages and disadvantages of each.

The course is based on Steven Shepard's book, Telecomm Crash Course.

Global Telecommunications Issues: Multinational corporations with global telecommunications requirements must understand not only the level of infrastructure development in the target country, but also such issues as geopolitical forces, technology bases and biases, cultural concerns, and country-specific intangibles that can have a serious impact on in-country operations. This one-day course can be tailored to operations concerns within a specific country or region, or can provide a global telecommunications overview.

The course is based on current events, personal experience and commercial and government sources.

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